National Grid For Gas and Electricity

National Grid provides natural gas and electricity to customers in New York, Pennsylvania, Massachusetts, Rhode Island, Connecticut, and the New England region. The company also operates a liquefied natural gas (LNG) storage facility in Fields Point, NY.

National Grid’s “fossil-free vision” aims to eliminate fossil fuel from its gas networks, replacing it with renewable natural gas and green hydrogen. It also aims to maximize energy efficiency and help customers electrify their heat, if they so choose.

How It Works

The national grid consists of high-voltage power lines, gas pipelines, interconnectors and storage facilities that enable the transmission and distribution of electricity to homes and businesses across the country. The network also supports other energy related services like heating and cooling.

The best part of the national grid is its availability to everyone. As a result, we’re proud to deliver clean, reliable energy at competitive prices.

Aside from our commitment to providing you with the highest quality energy, we constantly strive to improve your experience with us. Whether you’re looking for better customer service or more accurate rates, we’re here to help.

As the nation’s premier electric and gas utility, National Grid is a leader in safety and innovation. That’s why we’re committed to identifying and implementing the most advanced technologies in our field, including smart systems and predictive maintenance. We’re confident that our customers will appreciate the innovative solutions we deliver for years to come.

Rates

For residential customers who use an average of 713 therms this winter, National Grid predicts they will pay $263 more for gas than last year. About 87% of that forecast rise is due to higher wholesale natural gas prices, and the other 13% is a combination of delivery price increases approved in its multi-year rate program and other bill surcharges, the utility said.

National Grid has launched a “winter customer savings initiative,” encouraging customers to conserve energy and apply for financial assistance. It also outlined ways to defer costs, like turning off lights when you leave a room or setting your water heater at 120 degrees Fahrenheit.

Over the border in New Hampshire, Eversource has announced its electric rates will double this winter for many residents due to higher natural gas prices fueled in part by the war in Ukraine. It submitted a proposal Wednesday to the state Department of Public Utilities seeking to raise its natural gas rates, which it expects will take effect November 1.

Service Areas

National Grid serves more than 20 million customers across the Northeast, including New York, Massachusetts, Rhode Island, and Vermont. It is part of the NYSEG group, which operates in the UK.

The company delivers electricity and natural gas to homes, businesses and institutions in its service areas through a network of power lines. It also manages the gas lines that supply its customers.

This holiday weekend, National Grid is asking its 1.9 million natural gas customers in the New York metro-Long Island area to reduce usage to help ensure the system is able to keep up with demand. It cites interstate pipeline equipment issues due to frigid temperatures challenging the Northeast’s ability to provide adequate amounts of natural gas.

The company is urging its customers to conserve their use of gas through tomorrow afternoon without sacrificing safety. It is also utilizing its liquefied natural gas units to help provide additional supply to customers as needed.